At the moment of reservation a credit card guarantee or an advance payment of the deposit in the amount of 30% of the total price for the purpose of booking a service.
A valid credit card is required to secure your reservation and will not be charged at the time of booking, unless stated otherwise in the proposal. Payment is to be made at the hotel reception desk according to the current fee schedule posted in Kunas.
RATE TYPES AND CANCELLATION POLICY
Best Available Rate and other special offers – best cancellation policy
Free of charge cancellation up to 14 days prior to arrival. For cancellations after that time (or in case of no show) the total amount of the reservation will be charged.
Early Booker offers
Free of charge cancellation up to 28 days prior to arrival. For cancellations after that time the amount of the first night per reserved unit will be charged. In case of no-show the total amount of the reservation will be charged.
Prepaid Non Refundable
The reservation cannot be modified or cancelled without charge. At the time of booking, a deposit or total amount of the reservation will be charged. In case of cancellation the advance will be retained. In case of no-show the total amount of the reservation will be charged.
All of the aforesaid fees will not apply in case of changing a accommodation unit, i.e. room type, and it must be confirmed by Lino d.o.o. In case a guest finds a new user for the same reservation Lino d.o.o. charges only the cost of replacement.
CHECK-IN / CHECK-OUT
Room is available from 14.00 on arrival day. Room must be vacated no later than 11.00 on departure day.
Room will be guaranteed until 22.00. In case of late arrival, please contact the hotel reception desk. Otherwise, we can’t guaranty the providing of the agreed services.
Valid price of the service shall be specifically described in the proposal received by the Online booking system or by reservation centre. Contracted services can not be combined with other promotional offers or packages. In case of any changes or variations in booked services, the Official rates will be charged. For services which have not been used, no refunds are possible. Extra services not included in the price are to be paid individually by the guest and ordered on request at the moment of registration or payed for on the spot as agreed. The prices in euros are for informational purposes. We reserve the right to reject, cancel or modify reservations where it appears that the reservation contain or have resulted from a mistake or error.
8,00 HRK (January – December) per person per day
Children up to age of 12 do not pay the residence tax; children aged from 12 to 18 pay 50% of the residence tax.
10,00 HRK per person/per night
BOOKING CONFIRMATION AND TRAVEL DOCUMENTS
Booking confirmation letter will be sent to a guest in written forme, by email, fax or by post (as agreed) including the reservation number and confirmation of agreed services, in case a reservation is guaranted with advance payment. Screen shots will not be accepted.
It is the guest’s sole and exclusive responsibility to have all the required travel documents. In case a guest fails to produce a valid document and if Lino d.o.o. suffered a damage therefrom, a guest shall balance or lessen the bad effect of damage. In case of loss of documents once the travel is in progress, any and all costs arising for issuing the document shall be borne by a guest. Lino d.o.o. assumes no responsilbilty if any customs or police officers or any other country authorities deny a guest entry into their country.
Lino d.o.o. holds the right to change the price if exchange rate fluctuations force an increase of the price as agreed at the moment of issuing the prices (over 0,5 %) or changes of the partner fees. Notifications on price change are to be made in person or in writing by the Lino d.o.o. A guest may cancell the reservation without covering expenses of cancellation if an increase of the agreed upon price amounts 10 %, no later than 48 hours upon receipt of the written notice. In case the cancellation has not been made in person or in writing by the guest within a said period of time a guest is considered to have agreed upon the price change. Prices shown are the result of an agreement between Lino d.o.o. and its partners and may differ from the prices shown on the spot of the visited destination.
CATEGORIZATION AND DESCRIPTION OF ACCOMMODATION
Offered accommodation shall be described in compliance with an official categorization effective in Republic of Croatia at the moment of issuing the proposal, according to information received by Lino d.o.o. and its partners. Lino d.o.o. shall not be liable for any information received in person or in written form by the third party other than services stated in the proposal. Lino d.o.o. shall not be liable for any errors and omissions in the information provided by its business partners.